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查看乐园营运时间
  1. 无限游园证
  2. 如何激活您的游园证?
  3. 常见问题


全新名字,名更符实!
云顶天城世界主题乐园游园证现更名为“无限游园证”!

预订期限:2025年1月7日起
有效期限:从激活日开始的365天

为了在2025年带给您更加精彩和随意的乐园体验,我们的“游园证”现已正式更名为“无限游园证”!新名字,更贴近我们贯彻的精神:为您带来最佳体验,及无限欢乐!

票类票价 (RM)
标准游园证 (身高110cm或以上者)302
儿童 (身高 90cm 至 110cm)
乐龄人士 (65岁及以上)
体障人士 (OKU)
婴儿 (身高 90cm以下)免费

价格以马来西亚令吉为货币单位,并已包含适用的现行服务税和娱乐税。

“无限游园证”亮点:

  • 365天无限畅游:乐园随心游,欢乐无极限!
  • 极致自由:全年无忧畅玩,想来就来!
  • 优化体验:每次入园可享多达三次免费VQ预约通行(虚拟排队预约)
  • 灵活激活:在购买后的7天内随时激活,或在第8天自动激活。

从今天起,让云顶天城世界“无限游园证”陪伴您开启无限冒险之旅,探索无尽欢乐!

感谢您一直以来的支持与喜爱,让我们一起创造更多难忘的回忆!

大马公民    非大马公民

如需查询或更改您的个人信息,或报告您的云顶天城世界游园证丢失、被盗或损坏,请发送电子邮件至 tpguestservices@rwgenting.com 或前往我们的宾客服务部寻求协助。

TERMS AND CONDITIONS FOR GENTING SKYWORLDS THEME PARK UNLIMITED PASS
  1. At each instance of purchasing or renewing the GSW Unlimited Pass, registering the holder (“Holder”) of GSW Unlimited Pass, activating the GSW Unlimited Pass or entering the Theme Park, the purchaser of GSW Unlimited Pass and Holder are deemed to have read, understood and agreed to be bound by these terms and conditions, as may be revised by Genting Malaysia Berhad (Company No. 198001004236) from time to time.
  2. Privileges: GSW Unlimited Pass confers the Holder unlimited entry to the Theme Park for a year, i.e., 365 consecutive days, from and inclusive of the day of activation of the GSW Unlimited Pass, subject to these terms and conditions. A GSW Unlimited Pass comes with the privilege to make pre-reservation through Virtual Queue (3 VQ) at Genting SkyWorlds mobile app to enter the Theme Park. There will also be special Theme Park offers from time to time for GSW Unlimited Pass holders. Genting Malaysia Berhad reserves the right to introduce, amend or withdraw any benefits or privileges at any time without prior notice.
  3. Eligibility: Any person 18 years and above may apply for a GSW Unlimited Pass. For a person below 18 years old, their parent / guardian may apply on their behalf. Notwithstanding the foregoing, a person is not eligible for a GSW Unlimited Pass if they have committed or been implicated in mis- or disorderly conduct, illegal activities, disturbances, disregarding or breaching any terms and conditions or rules and regulations applicable to, disrupting or obstructing the operations of or at the Theme Park, events, activities, offers, goods, services, venues or any premises at Genting Highlands. A Holder who is found to be ineligible will have their GSW Unlimited Pass revoked and may be asked to leave the Theme Park, event etc and / or return any offers etc immediately, without any refund in anyway.
  4. Price: The price for a GSW Unlimited Pass is as published here.
  5. Where to buy: GSW Unlimited Pass may be purchased through the following channels:
    • Genting SkyWorlds Theme Park Ticketing Counters and Self-Service Ticketing Kiosks located at Studio Plaza, and SkyAvenue Gateway.
    • Online at www.gentingskyworlds.com.
    • Genting SkyWorlds mobile app.
    The GSW Unlimited Pass that is discovered to have been purchased through unauthorised channels or illegally (such as the use of fraudulent debit / credit card) will be revoked without compensation or refund.
    On successful purchase, a confirmation containing a QR Code will be issued. The GSW Unlimited Pass holder will need to download Genting SkyWorlds mobile app to scan the QR Code for the GSW Unlimited Pass to be stored in the Genting SkyWorlds mobile app. The Holder will need to have with them the device downloaded with Genting SkyWorlds mobile app containing the GSW Unlimited Pass for inspection or production of GSW Unlimited Pass as required such as to enter (including re-enter) the Theme Park and redeeming any benefits or privileges of GSW Unlimited Pass holder. Print screen, purchase confirmation, details of purchase, whatsoever other than the GSW Unlimited Pass stored in the Genting SkyWorlds mobile app, is not acceptable as replacement of GSW Unlimited Pass. No physical pass / ticket will be issued or accepted. Nothing in these terms and conditions affect the terms and conditions applicable to Genting SkyWorlds mobile app which remain in full force and effect.
    Once a purchase is completed, no return or refund will be permitted.
  6. Registration: After purchasing a GSW Unlimited Pass, the Holder must register at Unlimited Pass Lounge or Guest Services Counter by providing the following information:
    • First name and surname
    • Date of birth
    • NRIC / Passport number
    • Residential address
    • Contact telephone number
    • Contact email address
    • Photograph which must be a true likeness of the Holder
  7. Activating GSW Unlimited Pass: After registration of the Holder, the GSW Unlimited Pass is activated on first successful entry into the Theme Park. The Holder will have to register one of their fingerprints before the first entry into the Theme Park. Registration of the fingerprint is done at the scanner at the turnstile at the Theme Park entrance. The Holder (or their parent / guardian) must expressly agree to Genting Malaysia Berhad collecting the fingerprint by placing their finger voluntarily (or the parent / guardian permitting the Holder’s placing their finger) on and allowing the scanner to successfully complete the scan of their fingerprint. The Holder (or their parent / guardian) agrees that the record of their successful fingerprint scan is the evidence of the Holder’s (or their parent’s / guardian’s) express consent for the collection and processing of the Holder’s fingerprint. Fingerprint is only collected to enable subsequent entry into the Theme Park by the Holder. The fingerprint image itself will not be stored and will not be retrievable by any party including Genting Malaysia Berhad. Subsequent entry to the Theme Park will not be allowed if the scanner does not detect a fingerprint match.
  8. Non-activation of GSW Unlimited Pass: A GSW Unlimited Pass must be activated within 6 months of purchase, failing which it will lapse and become null and void. No refund or exchange whatsoever will be given for a lapsed GSW Unlimited Pass. Renewal is not available for a lapsed GSW Unlimited Pass.
  9. Non-Transferable & Breach of these Terms & Conditions: Only the registered Holder with fingerprint verified by scanner at the turnstile at the Theme Park entrance may use and enjoy the GSW Unlimited Pass, which is not transferable or exchangeable for cash, and cannot be resold or lent / loaned, whether in whole or in part, or for any period of time. Genting Malaysia Berhad reserves all rights against any use or attempted use of GSW Unlimited Pass in breach of any provisions of these terms and conditions, including revoking the GSW Unlimited Pass without compensation or refund.
  10. Theme Park and Other Terms & Conditions Apply:
    10.1 Entry into, availability of and participating in the Theme Park, any events, activities or offers are subject to the opening hours, terms and conditions and rules and regulations from time to time of the Theme Park, events, activities or offers available to the Holder. GSW Unlimited Pass does not include events, activities and offers that are subject to separate ticketing requirements. The Theme Park’s rules and regulations are published at the Theme Park entrances and www.gentingskyworlds.com.
    10.2 GSW Unlimited Pass does not confer priority or immediate, and does not guarantee entry into the Theme Park, especially during peak times, although the Holder has the privilege to make pre-reservation through Virtual Queue (3 VQ) at Genting SkyWorlds mobile app to enter the Theme Park. Virtual Queue (3VQ) terms and conditions apply. For safety, entry restrictions may be implemented for proactive management and protection of the Theme Park capacity assurance. The Holder is advised to arrive at the Theme Park early, as entry restrictions are generally based on first-come-first-served basis.
    10.3 GSW Unlimited Pass does not guarantee that all rides and shows will be fully operational on any day.
    10.4 Events, activities and offers which Holders are privileged to, are subject to availability of places and stock, as applicable, and Holders are advised to make advance bookings, if available, to avoid disappointment. The GSW Unlimited Pass does not guarantee availability of places and stock, as applicable, of any events, activities and offers.
    10.5 Without prejudice and in addition to any terms and conditions and rules and regulations of Theme Park, event, activity or offer, under no circumstances shall Genting Malaysia Berhad, its officers, employees, contractors or agents be held responsible for any hindered, suspended, reduced operations, wholly or in part, at or of the Theme Park, events, activities or offers due to inclement weather, power outage, other natural disaster, infrastructure dysfunction, or other reason as Genting Malaysia Berhad or its officers, employees, contractors or agents deem fit. Compensation or refund shall not be available under any circumstances. The Holder shall comply with the instructions of Genting Malaysia Berhad, its officers, employees, contractors or agents from time to time.
  11. Renewal: At Genting Malaysia Berhad’s sole discretion, GSW Unlimited Pass may be renewed at a discounted rate during a certain period of time. Renewal is available 30 days before or after the expiry date stated for the GSW Unlimited Pass.
  12. Inapplicability with Other Promotions: Unless specifically stated otherwise, the GSW Unlimited Pass cannot be used in conjunction with any promotional offer, voucher or advance booking or with any discount or retail/restaurant incentive.
  13. Usage of Information: All personal information provided to and collected by Genting Malaysia Berhad pursuant to these terms and conditions will be used for the sole purposes related to the GSW Unlimited Pass, including provision of services, goods and security of person and property. Genting Malaysia Berhad may, with the purchaser’s / Holder’s consent, notify the purchaser / Holder of other similar programs, promotions and events that may be organised from time to time.
  14. Security for GSW Unlimited Pass: Genting Malaysia Berhad asserts all proprietary rights over and against the GSW Unlimited Pass. The Holder is granted a limited licence to use the GSW Unlimited Pass according to these terms and conditions. Without limiting the generality of the foregoing and any provisions in these terms and conditions, no tempering, misappropriating, theft, or assumption of the identity of another in relation to the GSW Unlimited Pass and its privileges is allowed. A Holder shall take all reasonable care to ensure at all times the security and integrity of the GSW Unlimited Pass and the proprietary rights of Genting Malaysia Berhad. The purchaser or the Holder shall immediately report any breach of this Clause to the Guest Services Team located at entrances of the Theme Park or via email at: tpguestservices@rwgenting.com. The purchaser or the Holder shall render all assistance to Genting Malaysia Berhad for full compliance of this Clause and / or rectification of any breach of any part of this Clause. Without prejudice to any provision in these terms and conditions, Genting Malaysia Berhad reserves all rights to take any action for any breach of any part of this Clause including revoking the GSW Unlimited Pass without compensation or refund, whether or not the breach has subsequently been rectified.
  15. Decision by Genting Malaysia Berhad: Genting Malaysia Berhad’s decision as it deems fit on any issues relating to these terms and conditions, Theme Park, events, activities, offers, goods and services shall be final and conclusive.
  16. Amendment: Genting Malaysia Berhad reserves the right to alter, amend, delete and add to any terms and conditions (including these terms and conditions) and rules and regulations to the GWS Unlimited Pass, Theme Park, events, activities, offers, goods and services all as it deems fit without notice to any parties. the terms and conditions stated herein without notice to the holder and/or withdraw and/or suspend the usage of the GSW Unlimited Pass at any time without prior notice.
  17. Contact: For enquires, changes to your Personal Information, or faulty GSW Unlimited Pass, please contact us on: tpguestservices@rwgenting.com.

如何激活您的游园证?

购买云顶天城世界游园证后,请按以下步骤激活:

  1. 提前下载云顶天城世界手机APP。
  2. 使用您的手机号码、电子邮件地址或云尊奖赏会员 ID 登录。
  3. 向右滑动以查看 <菜单> 并选择 <我的门票>。
  4. 扫描确认电子邮件/实体门票上的二维码以将其链接到您的手机应用程序。
  5. 前往入口旋转闸门,扫描 APP 中的 QR 码并注册生物识别信息(指纹),即可进入。

重要提示:如果您未在购买后的七(07)天内激活云顶天城世界无限游园证,它将在第8天自动激活。

温馨提醒:

  • 在您第一次到访期间,当您离开公园之前,请在我们的宾客服务处完成您的个人资料注册。
  • 生物识别注册:所有客人必须在首次扫描云顶天城世界游园证时注册其指纹。您的指纹生物识别信息将转换为一个独特的 16 位数字,并仅用于入场/重新入场。
  • 主题乐园入场:要使用云顶天城世界游园证,游园证持有人必须在入口旋转门处扫描链接到您的手机应用程序的游园证二维码和您的指纹。
  • 重新入场:要重新进入主题乐园,游园证持有人必须扫描链接到您的手机应用程序的游园证二维码并在入口旋转闸门处验证您的指纹。

“云顶天城世界无限游园证”常见问题

问:什么是“云顶天城世界无限游园证”?
答: 云顶天城世界无限游园证允许宾客在无限游园证有效期内的营运日里无限次进入云顶天城世界主题乐园。

问:我可以在哪里购买“云顶天城世界无限游园证”?
答:您可以在gentingskyworlds.com网上购买“云顶天城世界无限游园证”或者通过云顶天城世界的手机应用程序购买。从2025年1月1日起,您可以在云顶天城世界的售票柜台或自助服务亭购买“云顶天城世界无限游园证”。

问:云顶天城世界无限游园证的有效期是多久?
答:无限游园证的有效期为365天(12个月),从激活日开始计算,而非购买日期。

问: 如何激活您的无限游园证?
答:要激活您的无限游园证请遵循以下步骤:

  1. 下载云顶天城世界手机应用程序。
  2. 在入园前,通过手机应用程序绑定您的无限游园证。
  3. 首次入园时, 在入口的旋转闸门处登记您的指纹以方便后续的到访。

问:在线购买的云顶天城世界无限游园证何时激活?
答:若您未在七(07)天内手动激活,系统将在购买后的第8天自动激活您的无限游园证。

问:我可以延迟激活云顶天城世界无限游园证吗?
答:您可以将激活时间延迟至购买后的七(07)天内。在此期限后,游园证将自动激活。

问:如果我在购买后的七(07)天内没有参观乐园会怎样?
答:您的云顶天城世界无限游园证将在第8天自动激活。激活后,您仍可在12个月内随时使用游园证参观乐园。

问:如果我在首次入园时忘记登记无限游园证,会有什么影响吗?
答: 如果您在首次入园时未登记无限游园证,我们的客服团队将协助您完成一次性入园并要求您完成未来访问乐园所需的登记。

问: 如何注册“云顶天城世界无限游园证”?
答:您可以在首次入园时在客服中心完成注册。我们的团队成员将指导您完成注册流程。

问:我是否需要移动设备来激活我的“云顶天城世界无限游园证”?
答:是的, 你需要拥有移动设备以便在云顶天城世界手机应用程序中激活并绑定您的无限游园证。

问:如果家庭成员没有移动设备,该怎么办?
答:如果家庭成员没有移动设备,其他家庭成员可以使用自己的手机绑定无限游园证,然后帮助他们入园。

问:如果我遇到“云顶天城世界无限游园证”问题,该怎么办?
答:如果您遇到任何有关“云顶天城世界无限游园证”的问题,请向佩戴云顶天城世界名牌的工作人员寻求帮助。

问: 云顶天城世界无限游园证一旦激活后可以取消吗?
答:“云顶天城世界无限游园证”一旦激活后就无法取消。请在绑定和注册无限游园证之前确认您的决定。

问:我可以与他人分享我的“云顶天城世界无限游园证”吗?
答:“云顶天城世界无限游园证”不可被转让,它只限通过手机应用程序链接并在抵达时在旋转闸门处注册生物识别技术的个人激活和使用。

问:“云顶天城世界无限游园证”有使用期限吗?
答:云顶天城世界无限游园证有效期为365天(12个月),以激活日为起点计算。对于通过在线购买的游园证,若未在七(07)天内激活,则将在购买后的第8天自动生效。

问:“云顶天城世界无限游园证”是否有任何日期限制?
答:“云顶天城世界无限游园证”允许使用者在所有营业日入园。请查看云顶天城世界手机应用程序或登录 gentingskyworlds.com ,以了解乐园营业日和任何因应特殊活动的关闭日期。

问:儿童需要单独的“云顶天城世界无限游园证”吗?
答:是的,身高90厘米及以上的儿童需要持有自己的无限游园证才能进入主题乐园。

问:购买“云顶天城世界无限游园证”后可以要求退款吗?
答:购买“云顶天城世界无限游园证”后一般不予退款。请查看此处 此处的条规以获取详细信息。

问:一天内入园的次数有限制吗?
答:一旦您的“云顶天城世界无限游园证”在客户服务处激活并注册后,当天内进入公园的次数将不受限制。

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云顶天城世界手机App
使用云顶天城世界官方手机App, 一键开启精彩冒险之旅,轻轻松松提升您的游玩体验!

这款免费下载的应用程序旨在让您探索云顶天城世界的冒险之旅做好准备,它将助您获取乐园实用资讯,让您轻松购买门票、查看景点等候时间、浏览乐园指南,甚至提前进行VQ预约通行!

只需动动手指,您就可获取所需资讯

  • 查看乐园开放时间、表演时间表、无障碍设施的安排、各项游乐设施和娱乐表演的介绍、餐饮以及其他资料。
  • 随时了解有关即将举行的活动、优惠和促销活动的通知和消息。

轻松购票

  • 通过手机App购买指定日的门票,只需在入口处扫描门票上的二维码即可直接前往冒险,让您节省时间,享受更多乐趣。

随时随后查看游乐设施等候时间

  • 即时查看游乐设施等候时间及必看娱乐表演,一键让你尽情玩乐。

VQ预约通行及游园行程规划

  • 直接在您的手机App通过 VQ 预约通行为最喜欢的游乐设施和景点提前预约首选时段。
  • 和多为亲朋好友一起创建群组,同时畅游玩乐。
  • 依据个人喜好策划的推荐行程,让您尽情体验。

Photo+ 随乐拍

  • 通过手机App里的Photo+ 随乐拍功能注册您的自拍,即可接收和预览由骑行或慢动作相机拍摄的所有图像或视频, 为您留下美好的游园回忆。
  • 使用 Photo+随乐拍,您可以下载高像素数码照片内容,将其打印到任何礼品产品上,或立即与您的家人和朋友分享!

轻松探索

  • 游览地图迅速查看邻近的游乐设施、景点、餐厅和商店等

而这仅仅是个开始! 立即下载云顶天城世界手机App,让您更尽情体验。

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