Rainy Day Guarantee

Located 6,000ft above sea level, Genting SkyWorlds enjoys a unique climate of cooler temperatures and mountain breezes. Despite the weather does change often (and sometimes quickly) including cloudy conditions and rain. Your safety is our utmost priority in all ride and attraction operations. Please take into account that our outdoor and larger rides are designed to respond to weather conditions, particularly during rain and strong winds, which may impact their performances. As a result, these rides may be temporarily unavailable in such conditions, solely to ensure the safety of our guests. Thank you.

If there is inclement weather between 11am – 2:59pm during your visit, our Rainy Day Guarantee will be activated, offering you a FREE return visit ticket to be used on your next visit. If inclement weather occurs between 3pm – 4:59pm instead, you will receive a discount of 50% off on your return visit ticket.*

*Offer is valid 12 months from the date of initial visit.

How do I enjoy my free return visit?

The best way to enjoy Genting SkyWorlds is by downloading the Genting SkyWorlds mobile app, registering your tickets and enabling notifications. In the event of our ‘Rainy Day Guarantee’ being activated, you will automatically receive a notification straight to your phone or tablet.

Please retain your original ticket(s) and/or confirmation email if booked online – you will need these on your next visit. When you know the date you wish to return, check our website for opening times, any capacity restrictions and attraction availability before making your way to the resort. Bring with you the original ticket(s) and NRIC/Passport (copies are not accepted). We will validate your ticket(s) to ensure they have not been used for a second free visit, issue your new ticket(s) and then you are free to enter the theme park.

*Terms and conditions

Rainy Day Guarantee can only be used once per original ticket transaction. Free return tickets will only be given upon presentation of the original ticket and the Genting SkyWorlds mobile app push notification from your first visit. Incomplete requirements will be denied the free return tickets. Free return tickets only valid when it rains continuously for two hours between 11am – 2:59pm. If it rains between 3pm – 4:59pm, guests are entitled for a 50% discount on return tickets. Rain is recorded during regular Genting SkyWorlds opening hours and does not include Resorts World Genting or Genting Highlands Premium Outlet locations. Weather conditions will be recorded by Genting SkyWorlds and our decision will be final.

No cash alternative is available and tickets cannot be sold or exchanged. Rainy Day Guarantee cannot be used in conjunction with any other offer or promotion and return visit is subject to availability at time of rebooking. Should it rain on your return visit, tickets will not be transferable and no further free visits will be offered. Other products and purchases made at time of original booking are excluded (such as car parking, Skyway, Photo+, VQ).

Only tickets purchased via Genting SkyWorlds website, Resorts World Genting website and onsite Resort Box Office are applicable for our ‘Rainy Day Guarantee’. Certain ticket types such as complimentary, annual passes, multi-day, combo packages or corporate event packaged products are excluded from this offer.

*Offer is valid 12 months from the date of initial visit.