Rainy Day Guarantee

Your Safety is Our Priority:

We want you to experience the awesome rides at Genting SkyWorlds Theme Park as safely as possible and sometimes we may have to temporarily close the rides during heavy rainfall or adverse weather, as they are located outdoor.

What is the Rainy Day Guarantee?

If you arrive on a day when the Rainy Day Guarantee is activated:

If the adverse weather happens for an hour or more continuously, you are entitled to a complimentary return ticket.

*This offer is valid for 12 months from the date of your original visit.

How to Enjoy Your Free Return Visit to Genting SkyWorlds

You must download the Genting SkyWorlds mobile app. Register your tickets and enable notifications.
You will receive a notification if the 'Rainy Day Guarantee' is activated.
Keep your original tickets and/or the confirmation email if you booked online. You'll need these for your return visit.
Before your return visit, check Genting SkyWorlds mobile app or website for opening times, any capacity restrictions, and availability of attractions. Bring your original ticket(s), receipt(s) and a valid NRIC/Passport (copies are not accepted).
Present your documents at the ticket counter. We will verify your tickets to ensure they haven't been used for a second free visit. After validation, we'll issue your new ticket(s), and you can enter the theme park.

Enjoy your adventure at Genting SkyWorlds!

*Terms and conditions

The ‘Rainy Day Guarantee’ can only be used once per original ticket transaction.
Free return tickets will be given only upon presentation of the original ticket and the Genting SkyWorlds mobile app push notification from your first visit.
Incomplete requirements will result in a denial of the free return tickets.
Free return tickets are valid when it rains continuously for an hour.
Rain is recorded during regular Genting SkyWorlds opening hours and does not include Resorts World Genting or Genting Highlands Premium Outlet locations.
Weather conditions will be recorded by Genting SkyWorlds, and our decision will be final.
No cash alternative is available, and tickets cannot be sold or exchanged.
The Rainy Day Guarantee cannot be used in conjunction with any other offer or promotion, and the return visit is subject to availability at the time of rebooking.
Should it rain on your return visit, tickets will not be transferable, and no further free visits will be offered. Other products and purchases made at the time of the original booking are excluded (such as car parking, Skyway, Photo+, VQ).
Only tickets purchased via the Genting SkyWorlds website, the Resorts World Genting website, and on-premise Ticketing Counter and Self-Service Ticketing Kiosk are applicable for our ‘Rainy Day Guarantee’.
Certain ticket types such as complimentary, annual passes, multi-day, combo packages, or corporate event packaged products are excluded from this offer.

*Offer is valid 12 months from the date of initial visit.